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Privacy Policy

Kent Laser Clinic
Website: www.thekentlaserclinic.co.uk

Last updated: September 2026

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1. Introduction

Kent Laser Clinic is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, book an appointment or receive treatment from us.

We will handle your personal information in accordance with applicable UK data protection legislation.

 

2. Who We Are

Kent Laser Clinic provides laser and aesthetic treatments.

For the purposes of data protection legislation, Kent Laser Clinic is responsible for the personal information that we collect and process.

If you have any questions about this Privacy Policy or how we use your information, please contact us using the contact details available on our website.

 

3. Information We May Collect

Depending on how you interact with us, we may collect:

Personal and contact information

This may include:

  • Name

  • Email address

  • Telephone number

  • Address

  • Date of birth

  • Appointment and booking information

  • Consultation and treatment information

Where relevant to the treatment or service you receive, we may collect information provided during consultations, assessments and treatment sessions.

This may include information relevant to determining whether a treatment is suitable or safe for you.

  • Website and technical information

When you use our website, information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of website visits

  • Information collected through cookies or similar technologies

The information collected will depend on the technologies and services used on our website.

 

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Arrange and manage appointments

  • Provide consultations and treatments

  • Assess treatment suitability

  • Maintain client and treatment records

  • Communicate with you about appointments

  • Send appointment reminders

  • Process payments where applicable

  • Respond to questions or complaints

  • Improve our services and website

  • Meet legal, regulatory and insurance requirements

  • Protect the safety and security of our clients and business

We will only use your information where we have a valid reason to do so.

 

5. Special Category Information

Some information collected during consultations may be considered sensitive or special category personal data under data protection legislation.

Where we process this information, we will take appropriate steps to protect it and will only process it where permitted by law.

 

6. Who We May Share Information With

We may share personal information with trusted service providers where necessary for the operation of our business.

Depending on the services we use, this may include:

  • Website providers

  • Online booking providers

  • Secure client record systems

  • Payment providers

  • Email and communication providers

  • Professional advisers

  • Insurance providers

  • Regulatory or legal authorities where required by law

We will only share information where there is a legitimate reason to do so and appropriate safeguards are in place.

We do not sell your personal information.

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7. How Long We Keep Your Information

We will not keep personal information for longer than necessary.

The length of time we retain information will depend on:

  • The type of information

  • The purpose for which it was collected

  • Legal or regulatory requirements

  • Insurance requirements

  • Whether the information is required to deal with potential claims or disputes

When information is no longer required, we will securely delete or anonymise it.

 

8. Marketing

We may contact you about our services, offers or promotions where permitted by law.

Where consent is required, we will ask for your permission before sending marketing communications.

You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.

 

9. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function and remember certain information about your visit.

Some cookies may be strictly necessary for the website to operate. Other cookies, including analytics or marketing cookies, may require your consent.

Where required, we will provide information about the cookies used and give you appropriate choices regarding non-essential cookies.

Please refer to our Cookie Policy or cookie settings, where available, for further information.

 

10. Keeping Your Information Secure

We take appropriate organisational and technical measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Access to client information is limited to authorised individuals who require it for legitimate business or treatment purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

 

11. Your Data Protection Rights

Depending on the circumstances, you may have rights in relation to your personal information, including:

  • The right to be informed about how your information is used

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of information in certain circumstances

  • The right to request restriction of processing in certain circumstances

  • The right to object to certain processing

  • The right to data portability in certain circumstances

  • The right to withdraw consent where processing is based on consent

To exercise any of your rights, please contact us.

 

12. Complaints

If you have concerns about how we use your personal information, please contact Kent Laser Clinic first so that we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

 

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend that you read the privacy policy of any external website you visit.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on our website. We recommend checking this page periodically to ensure that you are aware of any changes.

 

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Kent Laser Clinic
Website: www.thekentlaserclinic.co.uk

Please use the contact details provided on our website.

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